During the current exceptional circumstances with air travel, World Assist Alliance are making this service available to any UK stoma or continence patient who finds themselves stranded without product, so long as they are in one of the following countries:
Europe: Austria, Belgium, France, Germany, Holland, Portugal, Spain and Switzerland
Rest of World: Australia, New Zealand and United States
Fittleworth is the founding member of the World Assist Alliance. This is an international network of delivery companies. All organisations are dedicated to the delivery of stoma and continence appliances to the customer.
Each member has signed up to a promise, that should you have any problems with your products while in their country, they will help you out with emergency supplies of appliances and in most locations, specialist nursing advice if required.
The World Assist Alliance service is free for the supply of goods in emergencies. There is no need for a prescription and you do not need to claim on your insurance or complete any forms or paperwork.
During the current exceptional circumstances with air travel, we are making this service available to any stoma or continence patient who finds themselves stranded without product.
Normally this service is reserved for Fittleworth customers only.
How does it work?
1. Simply contact Fittleworth in the UK informing them of your issue, your requirements and your location.
2. They will then contact their overseas delivery partner in that country and organise for a local delivery to be made to your temporary accommodation as soon as possible.
More information
World Assist Alliance – 0800 378 846
World Assist Alliance
